
State Farm® Insurance Agent Jay Jackson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
guadalupe huerta
July 2, 2025
"Thank You for the outstanding customer service. Abigail was very friendly. She answered all my questions. I will highly recommend speaking with Abigail if you have any questions."
"Thank you for sharing your positive experience with us. We're delighted to hear that Abigail was able to assist you so effectively and that you found her friendly and helpful. Your recommendation means a lot, and we're grateful for your support. If you have any more questions or need further assistance, feel free to reach out."
Shalae Williams
July 2, 2025
"Amazing customer service very helpful and speedy with the results. Willing to talk me through all fees and paperwork. Provided a lot of assistance and insight to help make the best decision for me!’"
"Thank you, Shalae, for sharing your experience with us. It's wonderful to hear that you found our customer service helpful and efficient. We're glad we could assist you with the fees and paperwork, and provide the insight you needed to make the best decision. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
Patricia Mcgowan
July 2, 2025
"I appreciate all that Lisa McGowan do for me each month.The customer service she provides is remarkable. Lisa is a great asset to the State Farm Company"
"Thank you, Patricia, for sharing your positive experience with us. We're delighted to hear that Lisa's exceptional customer service has made such a difference for you. Your feedback is invaluable and reinforces our commitment to providing outstanding service. We appreciate your trust in us and look forward to continuing to meet your insurance needs."
trenity johnson
July 2, 2025
"I talked to Miss Lisa McGowan and I got an amazing quote. She is very friendly, funny and I love her vibes. Whenever you go in to the office ask for her."
"Thank you so much for sharing your experience with us! We're delighted to hear that Lisa made such a positive impression and provided you with an amazing quote. It's wonderful to know that her friendly and fun demeanor stood out during your visit. We truly appreciate your recommendation and look forward to serving you again in the future."
Stephanie Kerth
July 2, 2025
"I have went through many insurance companies trying to find coverage that is not only a reasonable price but also beneficial for me. Matt Friesen at Jay Jackson State Farm was by far the most help in finding it for me. He was patient and honest and he answered all of my questions flawlessly. He went through everything step by step so that I would not get confused. Anyone who has the same problem I was having needs to go see Matt Friesen at Jay Jackson State farm!!!"
"Thank you, Stephanie, for sharing your experience with us. It's wonderful to hear that Matt was able to assist you in finding the right coverage. We take pride in providing clear and honest service, and it's great to know Matt made the process easy for you. Your recommendation means a lot, and we're glad to have you as part of our community."
Kovalev Dick
July 2, 2025
"Called for questions about my insurance and have to say the customer service is surprisingly good. The employee Mr. Matt answered and he was able to help me clear up the confusion about my insurance. He was thorough enough to help me understand and gave great and solid information and advice."
"Thank you for sharing your positive experience with us. It's great to hear that Matt was able to assist you effectively and provide clear information and advice. We appreciate your feedback and are glad to know our customer service met your expectations. Your satisfaction is important to us, and we look forward to continuing to serve your insurance needs."
Mariam Hassan
July 2, 2025
"Excellent service from Ugo Spadafora. Professional and friendly! 10/10 would recommend,"
"Thank you, Mariam, for sharing your positive experience with Ugo. It's wonderful to hear that you found the service both professional and friendly. Your recommendation means a lot to us, and we're glad to have met your expectations."
Isabelle Friesen
July 2, 2025
"Matt was so very helpful helping me with my life insurance, he was patient and answered all my questions. Go see Matt for your life insurance needs!!"
"Thank you, Isabelle, for sharing your positive experience with Matt. It's wonderful to hear that he was able to assist you with your life insurance needs and provide the patience and answers you were looking for. Your recommendation means a lot to us, and we're glad to have been of service."
Sheena Swint
July 2, 2025
"Ms Lisa is heaven sent!! She is all about customer service and wants the best for every person that walks in the door!!! I absolutely love her and her passion! 10 stars!!!!"
"Thank you for the positive feedback."
Stephany Riley
July 2, 2025
"Lisa Mcgowen from Statefarm is awesome, she is the sweetest person ever!"
"Thank you so much for sharing your positive experience with Lisa. It's wonderful to hear that she made such a great impression. We truly appreciate your feedback and are delighted to know that our team is providing the service you deserve. Your satisfaction is our priority, and your kind words mean a lot to us."
Marquicia Brown
July 2, 2025
"Every single encounter I have with Lisa McGowan from state farm is absolutely incredible. She has the best and biggest personality, and she is also willing to help with whatever I need."
"Thank you so much for your enthusiastic review! It's wonderful to hear that Lisa McGowan's professionalism and kindness have made you feel comfortable and confident in our services. Your recommendation means a lot to us, and we're delighted to have you as part of our State Farm family!"
Luis Rodriguez
July 2, 2025
"Abby helped me out save so much for auto insurance she had great customer service she was able to answer all of my questions that I had thank you"
"Thank you for sharing your experience with us. It's wonderful to hear that Abby was able to assist you effectively and help you save on your auto insurance. Providing excellent customer service and addressing all your questions is our priority. We appreciate your feedback and look forward to continuing to serve your insurance needs."
Giselle Trotty
June 27, 2025
"I went to the State Farm office on Chestnut last year to make changes to add a new address and bank info. After a month or so I realized the new info wasn't changed so I went back to the office and after another month I realized I still had some issues. I then returned to the office and this time I asked to speak with an agent, someone who might be able to rectify my issues. I was then Introduced to Ms. Lisa McGowan. She went over all of my information, corrected all the mistakes that had followed me for years and corrected every thing that needed to be corrected. I'm grateful for all of the staff at State Farm but I'm certainly happy to have been introduced to Lisa McGowan."
"Thank you for sharing your experience. It's great to hear that Lisa McGowan was able to assist you effectively and resolve the issues with your information. We appreciate your patience and are glad that our team could ultimately meet your needs. Your feedback is valuable to us, and we're committed to providing the best service possible."
Joy Faye Hurt
June 25, 2025
"Great service and attention to my account. Always friendly with professional help."
"Thank you, Joy, for sharing your experience with us. It's wonderful to hear that you received great service and professional help. We truly appreciate your feedback and are glad to know that our team has been attentive and friendly in managing your account. Your satisfaction is important to us, and we're here to assist you whenever you need."
Nakia Overshine
June 15, 2025
"Mr Matt is a great salesman and kind man.. and help get the beat rates.. and explain anything thank you sir"
"Thank you, Nakia, for sharing your experience with us. It's wonderful to hear that Matt was able to assist you effectively and provide you with great rates. We appreciate your kind words and are glad to know that you felt well-informed throughout the process. Your feedback is invaluable to us."
Aubree
June 4, 2025
"Mrs. Lisa was amazing!!! My friends and I were all able to get insured quick and efficiently. Thanks so much to Mrs. Lisa and the State Farm team!!"
"Thank you for sharing your experience with us! It's wonderful to hear that Mrs. Lisa was able to assist you and your friends so efficiently. We appreciate your kind words and are delighted to know that you had a positive experience with our team. Your feedback is invaluable, and we're here to help whenever you need us."
David Flowers
May 13, 2025
"Decoda and the Stare Farm team were so valuable during the entire process."
"Thank you, David, for sharing your experience with Decoda and the team. It's wonderful to hear that you found their support valuable throughout the process. Your feedback is greatly appreciated and helps us continue to provide excellent service."
Keith Burnett
April 15, 2025
"Jay Jackson is great"
"Thank you, Keith, for your kind words and the 5 star rating. If there's anything else we can do for you, please let us know."
LaTearria Coleman
April 1, 2025
"Great service, Jay and his team do an amazing job."
"Thank you, LaTearria, for your wonderful feedback. We're delighted to hear that you had a great experience with Jay and the team. Your satisfaction is our top priority, and we appreciate your support. Looking forward to serving you again in the future!"
sharon gilcrease
March 4, 2025
"Matt Friesen was so attentive and accommodating for all our Insurance needs!!!! Thanks to Matt we will be saving money on our car insurance!!!!!"
"Thank you so much for your kind words about Matt Friesen. It's wonderful to hear that he was attentive and accommodating to your insurance needs and helped you save money on your car insurance. Your feedback is greatly appreciated, and we're delighted to have you as a valued customer."
Sumaria Alexander
February 28, 2025
"Omg Mrs Lisa at the office is the best I've been wth the company for years and each time I've called are showed I've been shown nothing but love!!!! She assisted me with everything I needed she's the Go to Lady!!!!!! Shout out to Mrs Lisa Smith"
"Thank you so much for your wonderful review! We're delighted to hear about your positive experiences with Mrs. Lisa at our office. She truly is an asset to our team, and we're glad she has been able to assist you so effectively over the years. Your kind words and recognition mean a lot to us. We look forward to continuing to serve you with the same level of care and dedication."
Cassie Kessler
February 27, 2025
"I was helped by Blake Perry, he was kind and patient and wonderfully responsive. My business insurance cost was cut almost in half. My experience with Jay Jackson State Farm has always been favorable, even the years where I was insured by another company, they always call and check in and see if they can offer competitive pricing and coverage."
"Thank you, Cassie, for sharing your positive experience with us. It's wonderful to hear that Blake Perry provided you with kind and patient service, and that we were able to significantly reduce your business insurance costs. We're glad to have been able to maintain a favorable relationship with you over the years. Your feedback is greatly appreciated and helps us continue to provide competitive pricing and excellent coverage."
Tyrone Walker
February 25, 2025
"Great service Jay and his staff are very nice and professional. I would recommend that you sit down with them and get a greater understanding of your policy benefits. The rates are cheaper than my previous courier ba long shot. There are really nice and demonstrate compassion in your time of need. I will always be a customer of State Farm Lufkin Texas. The great service extend throughout State Farm world wide. Tyrone Walker"
"Thank you, Tyrone, for sharing your positive experience with us. It's wonderful to hear that you found our team to be nice and professional, and that our rates are competitive. Your recommendation means a lot, and we're glad to have you as a valued customer. Your feedback about the compassion and service you received is greatly appreciated. We look forward to continuing to serve you and meeting your insurance needs."
AJ Harris
February 21, 2025
"I have heard that State Farm provides the most competitive rates around. I don’t know for sure, but they do have the best commercials!!!! I will say this at least their customer service is great, thanks Matt for assisting me in my rate comparisons. Fixing to have a chat with USAA……."
"Thank you for sharing your experience with us, AJ. We're glad to hear that Matt was able to assist you with your rate comparisons. It's great to know that you appreciate our customer service. If you have any more questions or need further assistance, feel free to reach out. Enjoy your chat with USAA, and we hope to continue serving your insurance needs in the future."
Caralee Kohler
February 19, 2025
"I had the best experience with Matt Friesen at Jay Jackson! He was so kind, knowledgeable and i feel so at ease after speaking with him. If you are looking for insurance I couldn't recommend him enough."
"Thank you, Caralee, for sharing your wonderful experience with Matt Friesen. It's great to hear that his kindness and expertise made you feel at ease. Your recommendation means a lot to us, and we're delighted to have been able to assist you with your insurance needs."